The Karur-headquartered bank has signed an agreement with Tata Consultancy Services(TCS) which will facilitate centralisation of essential processes like account opening, KYC compliance, loans and advances, trade finance and ATM card management, the bank said in a statement.
Data like forms and applications collected at the branches will be sent to a centralised processing cell and data centre which will help manage the content centrally.
"This tie-up will assist the bank in providing a single platform that can be used for centralising all the processes," bank Managing Director and Chief Executive P R Somasundaram said.
Centralisation will be done in two phases and the first one will entail savings and current accounts opening, centralization of account opening under financial inclusion while trade finance, opening demat accounts and 3-in-1 accounts will be carried out in the second phase.
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